Customer satisfaction survey
We survey our customers every two or three years to find out how satisfied you are with the services you receive from us.
About the survey
It is the largest and most important survey that we do, as it helps us measure how we're performing.
The National Housing Federation carries out this telephone survey for us.
Survey results
Download 2010 Permanent rented housing survey results (484KB, pdf)
Download 2010 Shared ownership survey results (316KB, pdf)
Download 2010 Partnerships survey results (330KB, pdf)
Download 2010 Extra care housing survey results (353KB, pdf)
Download 2010 Sheltered housing survey results (363KB, pdf)
Download 2010 Floating support survey results (261KB, pdf)
More information
If you have any questions about this survey or the results, contact your housing officer.
