Resident service panels
Our resident service panels provide the opportunity for you to work with us on aspects of our service that are important to you.
Our panels are open to all Notting Hill Housing residents, regardless of age or where you live. Some focus on specific issues and some on Notting Hill's housing types.
The panels meet on a regular basis to discuss specific aspects of our services.
Our service panels
Action Group
The Action Group meets on a regular basis and is a place for our home owners to meet to discuss a range of policies and issues including customer satisfaction results.
Download February 2012 Action Group minutes (37KB, pdf)
Download October 2011 Action Group minutes (34KB, pdf)
Disability Forum
The Disability Forum is for residents with disabilities or residents who have an interest in the issues that disabled people face. The forum helps us to provide the best possible service to our disabled residents. View the minutes of the last meetings.
Download 2012 January Disability Forum minutes (34KB, pdf)
Download 2011 September Disability Forum minutes (23KB, pdf)
Communications Panel
The Communications Panel works with residents to gather feedback on the ways in which we communicate with residents, for example the Notting Hill Housing Magazine. View the minutes of the last meeting.
Download 2011 September Communications Panel minutes (329KB, pdf)
Design Group
We are determined to build well-designed, sustainable homes and communities. The Design Group was set up to help us achieve this goal. View the minutes of the last meeting.
Download November 2011 Design Group minutes (40KB, pdf)
Annual Report Working Group
The group meet two or three times a year to discuss our Annual Report to residents. The report shows how Notting Hill Housing is meeting the Tenant Service Authority (TSA) Standards and how residents are involved in shaping the content and format of the report.
Membership of the Annual Report Working Group is on a first come first served basis.
Young people
As well the different service panels we also offer opportunities for young people to get involved in the work we do.
How to get involved
There are a number of ways in which you can get involved to help us improve the services we provide to you. Some take just five minutes of your time and some could take several days over the course of a year.
Our How to get involved? leaflet has more information about our other resident involvement activities.
Download How to get involved leaflet (1.36MB, pdf)
More information
For more information about resident service panels or to join, contact the Resident Involvement Team on 020 8357 5010 or residentinvolvementteam@nhhg.org.uk.
