Looking after your home
Useful advice on how to avoid problems in your home as well as handy tips on basic repairs should something go wrong.
It's important to give your home some love and attention. This will help to keep everything looking nice and working as it should.
Download Looking after your home booklet (611KB, pdf)
Use the navigation to find information that will help you look after your home, including condensation, using heating effectively, saving energy and what to do with flooding and leaking pipes.
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Adjusting your central heating
You can adjust your heating to make sure you use it efficiently. READ MORE »
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Clearing blockages
Blocked kitchen pipes and toilets are normally caused by flushing the wrong things down them. READ MORE »
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Condensation
Experts agree that, with proper ventilation, insulation and heating, condensation can be avoided or reduced. READ MORE »
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Decorations
You are responsible for decorating inside your home to a reasonable standard. READ MORE »
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DIY/Home improvements
You have the right to carry out improvements to your home but you must get our permission in writing before you start any work. READ MORE »
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Flooding and leaking pipes
Follow these emergency self-help steps if you discover frozen or burst pipes at your property. READ MORE »
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Furnished tenancies
We also provide some furnished tenancies with an additional charge in your weekly rent. READ MORE »
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Getting rid of rubbish
We provide most homes with a dustbin or another container for getting rid of rubbish. READ MORE »
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Home contents insurance
We strongly advise you insure your personal belongings against damage and lost by taking out contents insurance. READ MORE »
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Pest infestations
You must take responsibility for preventing infestations from any household pests. READ MORE »