Making a payment

IMPORTANT – Late payments may be subject to administration and interest charges. Ensure you comply with your lease payment terms. If you are unsure of this please speak to your Property Management Officer urgently.

Ways to pay

Direct debit

Setting up a direct debit is the easiest way to pay your monthly charge. On the first day of each month, we ask your bank for your payment.

If the amount changes, we will make any necessary changes and let you know in advance.

To pay by direct debit, fill out and return the form below.

Standing orders

You can set up a standing order with your bank.

Please make sure payments leave your account at least five days before they are due, so that they get to us on or before the first day of the month.

When your rent changes, you will need to let the bank know the new amount.

To set up a standing order, please contact your bank with our bank details and your payment reference number.

By phone

Contact your Property Management Officer to make a one-off payment over the phone using a debit or credit card.

By post

You can post a cheque or postal order to us at:

Notting Hill Home Ownership Finance
Bruce Kenrick House
2 Killick Street
London N1 9FL

Do not post cash. To make sure the payment gets to your account, you must write your address and payment reference number on the back of the cheque or postal order.

Telephone banking, online banking and over the counter at Barclays Bank

You can pay using telephone banking or online banking, or by paying cash over the counter at Barclays Bank using their paying slip. Always quote your payment reference number.

Please remember that it will take up to five working days for your payment to reach our account.

Using our website

You can check your account and make payments online using our website.

You'll need register before you can use our online payment facilities.

Our bank details

Bank: Barclays in Ealing
Account name: Notting Hill Home Ownership
Sort code: 20-27-48
Account number: 10104361

Remember to quote your payment reference number when making a payment.

Difficulties with payments

If you are finding it difficult to pay your rent or service charge, please contact your Property Management Officer. If you fail to pay your rent or service charge and don't contact us to discuss your problems, you could lose your home.

You can get more information about housing benefit at your local council offices. You can also get independent advice and help with managing debt from your local Citizens Advice Bureau.

More information

If you would like more information about any of this, please speak to your Property Management Officer. If you do not know who your Property Management Officer is, or do not have their contact details, you can find out instantly by typing your postcode into the simple form on the Property Management Officer finder page.