Ways to pay your rent

You can pay your rent in the following ways:

• by direct debit from your bank or building society account: contact your housing officer if you would like us to set up a direct debit where we automatically take payment at the beginning of each month
• by payment card: with your payment card you can pay your rent online or over the phone 24 hours a day. Just phone Allpay on 0844 557 8321 or go to their website- www.allpayments.net. You will be asked for the number on your payment card. If you are a tenant and would like to be able to pay your rent this way but do not have a card, please contact your housing officer who can order one to be sent to you.
• at a post office: use your rent payment swipe card
• online: you can view your account and make payments through My Notting Hill
• by credit or debit card: contact your Housing Officer to make a payment over the phone or ask them to take an electronic payment when they visit you in your home
• by cheque: please write your address and payment reference number on the back of each cheque and post payment to Notting Hill Housing, 1 Sussex Place, Hammersmith W6 9EA.
• by standing order: download our standing order form to set up a standing order for your rent payments or ask your Housing Officer for a form.

Housing benefit

If you receive housing benefit, you can usually arrange for your local council to pay this straight to us.

Rent statements

Every three months we will send you a statement showing the rent you have paid to us. You should check this against your own record of payments and raise any questions with your Housing Officer.

More information

For more information about ways to pay your rent contact your Housing Officer.