Property maintenance and repairs

We rely on you to tell us about repairs that are needed in your permanent rented home as soon as you notice them.

If your permanent rented home needs a repair it's important you contact your Housing Officer to report it as soon as possible.

As a permanent rented housing tenant you are responsible for decorating your home and reporting repairs to us.

Our planned maintenance and improvement programmes for permanent rented housing keep your home in a good state of repair.

We classify repairs as emergency, urgent or less urgent and complete them within specific timeframes.