What to expect

The service standards and property standards that permanent rented housing tenants can expect from us.

Our property standards explain what you what you should expect when you move into your new home.

We aim to achieve high standards throughout our permanent rented housing service.

Our customer guide contains useful information for permanent rented housing tenants.

Altogether Better is the new way that we deliver housing management services to our permanent rented housing tenants.

Use our officer finder to find contact details for your housing officer.

Service standards, property standards and other information about what you can expect as a Notting Hill tenant