Property standards

We are committed to providing our tenants with a comfortable, secure and safe home for the length of their stay.

The settled accommodation we provide is leased directly from private owners, on leases lasting between 3 and 10 years. We check properties thoroughly to make sure we only lease high quality accommodation. We then act as a managing agent for the landlord and tenant.

All of our properties need to pass strict standards. View our property standards:

Download Home Options property standards (511KB, pdf)

Information for temporary housing tenants

More information

For more information about settled accommodation property standards, contact our Customer Services team on 020 8357 4501 or homeoptionsrepairs@nhhg.org.uk.