in touch newsletter

'in touch' is the quarterly newsletter for Home Options (temporary housing and settled accommodation) residents.

Here are our latest editions:

March 2012 in touch magazine

  • Our new Home Options service and how to pay your rent
  • Regeneration in Newham – how you can benefit
  • Scams – be aware and stay safe

Download 2012 March in touch magazine (1.27MB, pdf)

December 2011 in touch magazine

  • Our new office address
  • Our new repairs contractor and how to give us your feedback
  • Projects for young people and opportunities to get involved in resident focus groups

Download 2011 December in touch magazine (3.97MB, pdf)

September 2011 in touch magazine

  • Money management training
  • Our office move
  • New repairs contractor
  • Home Options Review
  • Vising officers
  • How are we doing
  • Electricity and gas meter fraud

Download 2011 September in touch magazine (894KB, pdf)

June 2011 in touch magazine

  • Introduction to Home Options Review
  • Responsible repair re-tender award
  • Profile: New Resident Involvement Co-Ordinator
  • Email capture prize winner
  • Visiting officer drop in sessions
  • 2011-12 service standards

Download 2011 June in touch news magazine (1.27MB, pdf)

March 2011 in touch magazine

  • Octavia
  • Email campaign
  • Affordable rent
  • Money advice
  • Mini status survey
  • Profile: Customer services officer
  • Disability day out to Hever Castle

Download 2011 March in touch magazine (945KB, pdf)

December 2010 in touch magazine

  • Keeping your home warm and dry in winter
  • How are we doing?
  • Service updates
  • NEW call back service

Download 2010 December in touch magazine (857KB, pdf)

September 2010 in touch magazine

  • Sshhh... mystery shopping
  • We brought the seaside to residents!
  • Happy Anniversary Focus Forward
  • Housing Benefit
  • Have your say to improve our repairs service

Download 2010 September in touch magazine (1.33MB, pdf)

June 2010 in touch magazine

  • Notting Hill Housing takes residents to the seaside!
  • Welfare Benefit and money advice
  • Calling all young people
  • Looking after your neighbourhood
  • Home Options goes online!
  • You're invited to a very Big Lunch.

Download 2010 June in touch magazine (1.82MB, pdf)

How to get involved

There are a number of ways in which you can get involved to help us improve the services we provide to you. Some take just five minutes of your time and some could take several days over the course of a year.

Our How to get involved? leaflet has more information about our other resident involvement activities.

Download How to get involved leaflet (1.36MB, pdf)

More information

For more information on 'in touch', to suggest an article or if you would like a paper copy contact us on 020 8357 5010 or homeoptionsresidents@nhhg.org.uk.