Step 1 - The interview

Once you have been offered a share of one of our homes and have accepted the offer, we will book you in for a buyer's interview with one of our sales consultants.

This is your chance to ask any questions you have.

Agree a share to buy

We will go through your monthly outgoings and help you make sure that you are buying a share you can afford. We will usually carry out the interview by phone and it lasts about 30 minutes.

At this point we confirm all the details of the sale (including the share you will buy) and explain everything you need to know about owning a home with us.

Set the deadlines

We will also set the deadlines in the sales process to exchange contracts (usually four weeks), which you'll need to meet. If you don't meet them, we can withdraw the offer made to you.

If you have a property to sell, please let us know, as the deadlines will be different.

Remember, if you are buying off plan (before a property has been built), you will not be able to see your home until you have exchanged contracts, unless we have access to the site.

Pay the reservation fee

You will also need to pay a reservation fee (payable by cheque). We will confirm the reservation fee amount at the time. This is standard practice so we can reserve the home for you.

This cheque is part of the purchase price and will usually need to be made out to our solicitor. However, if you pull out of the sale after we have instructed solicitors to act for us, the cheque will not be refunded.

More information

To find out more about the interview with our consultants, contact us on 020 8357 5246 or homeownershipadvice@nhhg.org.uk.

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